Must have some experience listing, very much preferred experience in Bath. I’ll be expecting examples of properties, average value of properties listed, appraisal to listing win rate, average fee, listing to sold win rate (can they provide evidence?).

Some experience in sales progression also preferred.

Mon-Thurs 9-6pm
Fri 9-5pm
Alternative Sat’s 9-2pm

Training will be provided towards NAEA level 3 exam.

Responsible to: Franchisee/Branch Manager

Accountable for:

  • Personal performance, conduct and presentation.
  • Achieving minimum new instruction target for the branch, whilst aiming to promote the long-term growth of the Company name.
  • Providing a high level of customer service to all clients.


  • Generate new and repeat business opportunities for market appraisals, instructions, viewings for both lettings & sales within various markets.
  • Canvassing and leafleting to seek new business opportunities, including targeting competitors.
  • Maximise board presence and promote brand awareness at all times.
  • Attending network events.
  • Maintain and increase agreed fee levels.
  • Register potential tenants and buyers to support the Lettings & Sales Negotiator.
  • Arrange and attend market appraisals/valuations and viewings.
  • Negotiate and agree offers between vendors/buyers to support the Negotiator.
  • Communicate with both landlords and vendors with regards to marketing feedback, viewings and hot prospects to support the Negotiator.
  • Communicate offers from both applicants and purchasers to support the Negotiator.
  • Provide practical solutions to vendors with regards to achieving a prompt sale.
  • Give only carefully considered and qualified market advice, using effective comparables.
  • Support the Negotiator.
  • Progress transactions accurately and efficiently.
  • Supervision of an effective vendor database, ensuring regular contact is made with all clients.
  • Efficient diary planning.
  • Organisation of office procedures and staffing as a senior member of staff.
  • Maintain office systems/software and working procedures.
  • Provide ongoing training and support for junior members of staff.
  • Ensure effective teamwork and co-operation between staff.
  • Problem solving as necessary.
  • Deal with complaints effectively and promptly and take advice as needed.
  • Produce activity reports as required.
  • Attend all meetings and training courses as required by your line manager.
  • Take precautions to ensure the security of both you and your colleagues.
  • Ensure that you are fully aware of and comply with all regulations for General Data Protection & Anti Money Laundering.
  • From time to time perform duties outside of this job description reasonably requested of you.

Main Objectives:

  • To achieve goals and targets pre agreed with your line manager, operating to the standards required by the company.
  • Demonstrate high standards of professionalism, courtesy and efficiency in dealing with the public.
  • Maximize opportunities for market appraisals and instructions.
  • Seek to increase office market share and generally promote ‘brand awareness’.
  • Maintain and increase agreed fee levels.
  • To operate to the standards set by our regulatory bodies.
  • To set an example for all junior members of staff & mentor as required.